Wild Arabic Herbs is responsible for sending the order by express mail until it reaches the buyer or patient.
If the goods are not in accordance with what the buyer ordered, or are damaged during transport and have arrived damaged and incomplete, then Wild Arabic Herbs is responsible for resending them until they arrive undamaged at the buyer's hands.
Once the goods arrive at the buyer's hands, they are non-refundable even if they are not opened by the buyer, due to the fact that our products are prepared to order at the time of purchase and their formulas vary for each patient depending on the diagnosis and condition of each patient at the time of ordering the product.
Thank you for your understanding!